NetXentry, LLC

NetXentry's WebForPhone uses very large vocabulary speech recognition and Internet search, browsing and analysis, for providing interactive customer services by phone. This system improves customer access and responsiveness, increases revenues, and achieves customer satisfaction equaling live agents, at a fraction of the cost. Based on outsourcing, clients have very attractive terms. They have practically no front-end investment. There is rapid installation, try-before-buy, pay-as-you-use, and gradual transfer of traffic from live to automated agents.

WebForPhone gets for its clients lower costs and more customers, with increases in revenues and profits. The value of this technology has been demonstrated across applications for enterprise-class clients in diverse industries (see table of clients below). We have enthusiastic references for excellent service, support and business results. We have in place a WebForPhone Platform to handle multi-million call-minutes monthly. WebForPhone prices are considerably lower than those of overseas call centers and customer satisfaction is much better.