FPX provides enterprise software that is used to manage customer interactions across a variety of sales channels. FPX products include applications for sales force automation, customer profiling, order configuration, and needs analysis, and can be implemented across direct, indirect, and Web-based sales channels. FPX focuses on providing tools that aid clients with complex product lines in converting leads into accurate orders. FPX also offers professional services, such as consulting, training, and support. Formerly called Firepond, the company changed its name in 2009 when FPX, an affiliate of Texas-based Acclaim Financial Group, purchased Firepond's assets.

FASTWEB S.p.A leading alternative fixed-line broadband telecom services provider in the country (after incumbent carrier Telecom Italia), the company provides more than 1 million consumer and enterprise customers in Italy with voice, data, and video service. Its e.BisMedia subsidiary provides traditional broadcast, pay-per-view, and video-on-demand television service; e.BisMedia also has a joint venture with state-owned TV broadcaster RAI (RAI-Click) that broadcasts RAI's content over FastWeb's TV platform. FastWeb also provides mobile voice services.

PCNet, Inc company reseller of computer hardware, software, and peripherals works with vendors such as Cisco Systems, Hewlett-Packard, Dell, and Novell. PCNet also provides information technology (IT) services, such as infrastructure development, consulting, and asset management. It offers large clients other services including security assessment, disaster recovery, data and voice convergence, and relocation assistance. PCNet was founded in 1985 as D&B PCNet, the internal computer purchasing division of Dun & Bradstreet. It was spun off and took its current name in 1993. (D&B is the parent company of Hoover's, the publisher of this profile.)

Telaid is a leader in providing national IT and network infrastructure design and support to multi-site enterprise clients. Telaid's 24/7 nationwide coverage to over 50,000 client locations provides a single vendor solution for design, engineering, site surveys, project management and national field installation and service. Technology solutions including Structured Cabling, Voice and Data Network Services, Wireless, A/V Multimedia, Sound Masking, Security, Hoot and Holler, Paging, Staging, Configuration, and Deployment.

Pioneer Data Systems, which was founded in 1995, serves customers in such industries as financial services, publishing, and telecommunications. Customers have included Deutsche Bank, Educational Testing Service, McGraw-Hill, and Standard & Poor's. Pioneer Data Systems primarily provides database design, development, and database administration services, with a focus on products developed by Oracle. It also offers such services as consulting, training, support, maintenance, and installation.

OMG plc (Oxford Metrics Group. LSE: OMG) is a group of technology companies producing image understanding solutions for the entertainment, defence, life science and engineering industries. Be it for capturing the movements of actors (for the movie industry), sportsmen (for video games or improving team performance), children with Cerebral Palsy, rehab patients and animals (for medical, life science and research industries) or virtual reality displays (for engineering and development), the Group has the world leading market position and a strong international reputation for precision instruments.Founded in 1984, the Group’s headquarters are in Oxford, UK, and has offices in California and Colorado, USA. It has customers in over 50 countries and is a quoted company listed on AIM, a market operated by the London Stock Exchange. The Group trades through three operating subsidiaries – Vicon, the world’s biggest motion capture and movement analysis company, 2d3, a manufacturer of specialised image understanding software for entertainment and defence applications and Yotta, our 3D mapping business.Oxford Metrics’ global clients in science, medicine, sport, engineering, gaming, film and broadcast include major hospitals and research facilities such as Guy's Hospital, Nuffield Orthopaedic Centre and Loughborough University, engineering industry leaders including Ford Motor Company, BMW, Airbus, Caterpillar, and Toyota, and in the entertainment sector, Sony, Industrial Light and Magic, The Moving Picture Company (MPC), Sega, Nintendo, UbiSoft, EA, Square Enix and many others.

RightNow Technologies, Inc. provides customer relationship management (CRM) software and services in the United States, Europe, and the Asia Pacific. Its CRM software suite includes RightNow Service, RightNow Marketing, RightNow Sales, RightNow Feedback, RightNow Voice, and RightNow Analytics. The RightNow Service suite provides an integrated multi-channel customer service that captures customer interactions across traditional and online channels. RightNow Marketing solution delivers the functionality needed to manage multi-channel, multi-stage campaigns and automates standard campaign activities. RightNow Sales solution simplifies the sales process and helps the sales organizations in managing accounts, tracking leads, organizing contacts, and creating selling opportunities.RightNow Feedback enables organizations to capture and measure customer feedback across touch-points in real time and take action on that feedback. RightNow Voice provides voice automation options for interacting with customers and prospects. RightNow Analytics offers visibility into customer behavior across service, sales, marketing, and feedback touch points, enabling organizations to capture, synthesize, distribute, and manage customer intelligence.The company's solutions integrate with traditional enterprise and/or back office applications, and are available in 33 languages and dialects. RightNow Technologies also offers professional services, which include project management with technical and business-focused consulting services to its clients. The company serves clients in various industries, including technology, retail/consumer packaged goods, telecommunications, public sector, travel and hospitality, financial and insurance, manufacturing, and various other industries. RightNow Technologies was founded in 1995 and is headquartered in Bozeman, Montana with additional offices in North America, Europe, Asia, and Australia.

Etelos, Inc. provides tools and services for the development and distribution of Web applications. It also provides a software-as-a-service (SaaS) ecosystem for building, distributing, and using Web applications, including a marketplace to deploy and support them. The company enables software manufacturers to migrate existing applications or create new applications, as well as involves in the package, distribution, hosting, billing, marketing, and supporting SaaS enabled applications through private label applications marketplaces. Etelos, Inc. develops products for Web applications, which include open standards-based tools, such as the Etelos Application Server and the Etelos Development Environment that support various common programming languages; and the English Application Scripting Engine, an open standards-based scripting language for Web developers, businesses, and individual users. In addition, the company offers Etelos Platform Suite, which allows third parties to use its software platforms and services to develop a private label application and marketplace; Etelos Ad Serve, an on-demand system for purchasing or publishing advertising in the Etelos ecosystem; and Etelos Web Application Hosting. Further, it provides professional services, and customer support and management services. The company marketplace supports and encourages communities of developers, distributors, and consumers to expand their offerings, collaborate on new ideas and improvements, and provide scalable solutions using Web applications available to others. Etelos, Inc. offers its products and services in North America, South America, Europe, and the Asia-Pacific region. The company was founded in 1999 and is headquartered in Maple Valley, Washington.

IDS Scheer Business Process Managament helps businesses get a handle on business processes and lifecycles. The company offers consulting services, and its ARIS software suite assists customers with supply chain and customer management, enterprise resource planning and application integration, and e-business. Clients range from small and midsized firms to huge global operations. The company is the North American subsidiary of German software and consulting company IDS Scheer AG, which was founded in 1984 by August-Wilhelm Scheer.

UPS Logistics Technologies is a business unit of UPS dedicated to providing transportation and logistics solutions that help distribution and service companies reduce costs and increase efficiency. Founded in 1983 as Roadnet Systems Corporation, UPS Logistics Technologies has focused on developing a suite of transportation management applications that provide optimized street-level route plans, real-time wireless dispatch and GPS, strategic territory planning, and much more.

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