RWD was founded in 1988 and is privately held. It has operations in the Americas, the Asia/Pacific region, Europe, the Middle East, and Africa. RWD Technologies helps companies boost productivity. It offers a range of business process services -- from consulting to Web training to technical support -- used to improve customer relations, employee productivity, financial performance, organizational management, product quality, and safety. Clients come from a range of industries, including automotive, chemical, consumer products, pharmaceutical, and telecommunications; they have included Airbus, ExxonMobil, and other large companies with complex manufacturing systems. Public sector clients have included the US Navy.