Founded in 1987 by president and owner Steve Baker, Business Technology Associates (BTA) provides software and information technology services designed to help smaller companies improve their performance. Service offerings include network design, systems administration, consulting, support, network security and performance, and asset management. The company sells and integrates applicatoins for such functions as enterprise resource planning, customer relationship management, e-business, supply chain, business intelligence, and business process automation. Software brands sold include Microsoft, Citrix, and Symantec.