ServiceBench, Inc. was founded in 1995. ServiceBench was acquired by N.E.W. Customer Service Companies in 2008. ServiceBench produces software that enables customers to manage their Web-based service offerings. Customers use ServiceBench's products to evaluate warranty claims, product registration, and service records. The company also offers services, including consulting, support, and training. ServiceBench's customers come from a variety of industries, such as consumer goods, retail, and manufacturing.