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Initiate Systems, Inc.

Initiate Systems, Inc.

Initiate Systems takes the many and turns them into the few. The company develops software that matches and manages electronic files. Its products are used to match and integrate customer data from multiple databases, combine costs from services provided at multiple locations into one bill, and to link networks in different locations for information exchange. Initiate markets to clients in the financial services, government, health care, hospitality, insurance, and retail sectors. The company's services include training, support, maintenance, integration, installation, and consulting. Entities associated with Sigma Partners own about 30% of the company.

Gutierrez-Palmenberg, Inc.

Gutierrez-Palmenberg, Inc.

Gutierrez-Palmenberg (GPI) provides environmental management and consulting engineering services to customers in the government and commercial markets. The company provides engineering design, environmental and radioactive waste management, and IT services. Clients primarily hail from the government, military, and commercial sectors. Its revenue is equally divided between government prime contracts and private, commercial contracts. GPI was founded in 1980 and is owned by its officers.

OpenAir Inc

OpenAir Inc

OpenAir develops Web-based services software designed to make it easier for professional services organizations to manage projects, accounting, and expense reporting, as well as allocate and track resources. The company's customers come from a variety of service fields, including information technology consulting and management, advertising and public relations, accounting, Internet services, and law firms

Corente, Inc.

Corente, Inc.

Corente provides enterprise network security and real-time monitoring software and services to corporate customers. The company touts its Applications Without Boundaries service as a cost-effective way for businesses to automate the delivery and maintenance of software across an enterprise, as well as to customers and business partners in order to minimize expense and downtime. It implements, services, and customizes business software primarily from industry stalwart IBM. Corente serves clients in such industries as hospitality, manufacturing, and food service. Its customers have included McDonald's, Four Seasons Hotels, and Illinois Tool Works.

Gryphon Networks Corp

Gryphon Networks Corp

Gryphon Networks is the worldwide leader in Contact Governance solutions, turning consumer contact preferences, compliance policies and corporate governance into safe and profitable consumer contacts. Gryphon solutions enable the clients to safely acquire customers amid complex contact and privacy regulations.Gryphon's innovative approach to Contact Governance extends permission-based marketing by melding compliance and preference management to forge safe and profitable CRM strategies. Gryphon solutions power some of the world's largest sales and marketing organizations, providing the efficiency and productivity to accelerate through the constraints of compliance...to achieve higher competitiveness.

The Press Association Limited

The Press Association Limited

The company was founded in 1868 and, since that time, has been providing news agency services (today including text, photos, data, and video) to media industry clients throughout the UK and Ireland from a reporting network that stretches from the UK across Europe. Stories and images from The Press Association are published in newspapers, Web sites, and teletext pages, as well broadcast on television and radio. The company's 27 owners include such media companies as Daily Mail and General Trust, News International, Trinity Mirror, and United Business Media.

TeleDirect International, Inc.

TeleDirect International, Inc.

TDI Inc.(TDI) offers Liberation and Encore, a proven technology platform that helps companies increase revenues and develop their workforce.Liberation manages all aspects of the customer/agent interaction within a contact center. The Liberation platform incorporates computer telephony integration, customer interaction, and sales campaign management tools delivered through an innovative desktop interface. TDI's unique solutions team uses a proven approach to automate processes and measure a company's performance against its established sales and service goals.The Encore Suite maximizes the productivity of a contact center's workforce via integrated voice and screen recording, quality management, coaching, and its Portfolio reporting and distribution package. Encore voice recording and quality monitoring gives contact center managers the tools to retain and reward their best agents while rapidly identifying and delivering training for staff that is not reaching their potential.TDI's integrated solution provides companies with an automated and systematic way to improve agent performance and productivity, customer satisfaction, and revenues. TDI offers solutions tailored to the unique sales and productivity best practices of the publishing, cable, vacation ownership and financial services industries.

ServicePower Technologies PLC

ServicePower Technologies PLC

ServicePower Technologies makes scheduling software for companies with a large field-service workforce. The software includes functions for online appointment booking, job scheduling and rescheduling, problem reporting, and dispatching. The company also offers implementation, support, and maintenance services. Customers include Avaya, British Sky Broadcasting, General Electric Company, Siemens, and Worcester Heat. With its acquisition of Keyprestige in 2004, ServicePower has added Web-based warranty claims processing software and outsourcing services, including electronic dispatch, claims processing, audit, and service provider recruitment.

LiveWire Mobile, Inc.

LiveWire Mobile, Inc.

LiveWire Mobile, Inc. provides managed personalization services for mobile operators and mobile subscribers. Its integrated managed services include ringback tones, ringtones, full track downloads, and other applications, as well as content and service marketing, integrated storefront management, and merchandising. The company sells its products and services primarily through its direct sales force, as well as through channel partners. It has operations in the Americas, Asia, Europe, the Middle East, and Africa. The company was formerly known as NMS Communications Corporation and changed its name to LiveWire Mobile, Inc. in December 2008. LiveWire Mobile, Inc. was founded in 1983 and is headquartered in Littleton, Massachusetts.

OpenConnect Systems, Incorporated

OpenConnect Systems, Incorporated

OpenConnect business process discovery and analytics solutions deliver event-driven intelligence to automatically discover workforce, process and customer variations that hinder operational efficiency. Armed with this information, executives can make the quick and incremental improvements that will increase process efficiency, improve employee productivity, reduce cost, and raise profitability. With a rich history of developing innovative technology, OpenConnect's products are distributed in more than 60 countries and used by more than 60 percent of Fortune 100 companies.

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