CSSI The Support Group (which does business as Buchanan Associates) hopes that you come to associate it with good service. The company provides a variety of IT services, such as consulting, application development, managed network services, network design and implementation, systems integration, training, and support. Buchanan Associates also resells and distributes a variety of computer hardware and software. Clients come from fields such as education, electronics, financial services, government, health care, manufacturing, retail, and transportation. The company has offices in Bulgaria, Canada, and the US. Jim Buchanan, president and CEO, founded Buchanan Associates in 1988.

LogMeIn, Inc. provides on-demand, remote-connectivity solutions to small and medium-sized businesses, information technology (IT) service providers, and consumers. Its services include remote user access services, which allows users to access computers and other Internet-enabled devices to continue working while away from the office or to access personal systems while away from home; and remote support and management services, which are used by internal IT departments and by external service and support organizations to deliver support and management of IT resources remotely. The company's remote user access services comprise LogMeIn Free, a free remote access service; LogMeIn Pro, a premium remote access service; LogMeIn Hamachi, a hosted virtual private network service that sets up a computer network among remote computers; and LogMeIn Ignition, a premium service that delivers access to remote computers that subscribe to any of LogMeIn Free, LogMeIn Pro, and LogMeIn IT Reach.Its remote support and management services include LogMeIn Rescue, a Web-based remote support service to support remote computers and applications and assist computer users via the Internet; LogMeIn Rescue+Mobile, an extension of LogMeIn Rescue's Web-based remote support service to remotely access and support smartphones; LogMeIn IT Reach, a remote management service to deliver ongoing management and monitoring of remote PCs and servers; and LogMeIn Backup, a service that subscribers install on two or more computers to create a backup network. The company's solutions are used by businesses and IT service providers to deliver remote, end-user support and to access and manage computers and other Internet-enabled devices; and consumers and mobile workers to access computer resources remotely. LogMeIn was founded in 2003 as 3am Labs, Inc. and changed its name to LogMeIn, Inc. in 2006. The company is headquartered in Woburn, Massachusetts.

Win4Lin provides software that lets users run Microsoft's Windows operating systems and Windows applications on Linux-based computers. Win4Lin also allows Windows-based packages from other vendors, including Intuit's Quickbooks, to run on the Linux OS. Win4Lin's product and technology partners include IBM, Linspire, Mandriva, Novell, Red Hat, and Sun Microsystems. The company has named Workgroup as its distributor for South Africa and neighboring countries.

The FeedRoom is an online media services firm that helps corporate and government clients distribute live video and other content using the Internet. Companies including Boeing, Bristol-Myers Squibb, and Hewlett-Packard use the company's services to broadcast shareholder meetings, product launches, and customer events. The company also serves such government clients as the US Department of Defense. Its digital asset management product ActiveMedia allows advertising, print, and consumer product companies to create and share rich media files.

NovaStor provides storage software used for functions such as data backup and disaster recovery. NovaStor's software is used by both consumers and corporations to protect a variety of data including enterprise data, financial information, and photos. The company's customers come from industries such as financial services, legal, and health care. NovaStor was founded in 1987.

Reflect Systems, Inc. was incorporated in September 2001 in Dallas, Texas to provide enterprises with the critical software necessary to seamlessly create, manage and distribute bandwidth-intensive applications such as streaming media and image files. Many enterprise networks have difficulty delivering rich media content in a reliable and scalable fashion. Building on several years of experience in streaming media and broadcast technologies, Reflect Systems was formed to provide solutions to the challenges of content delivery within enterprise networks. Reflect Systems provides a cost-effective solution for enterprise content delivery, which does not require network or desktop configuration. Enterprises implementing Reflect Systems solutions can quickly realize substantial return on investment and quick payback periods.

PCNet, Inc company reseller of computer hardware, software, and peripherals works with vendors such as Cisco Systems, Hewlett-Packard, Dell, and Novell. PCNet also provides information technology (IT) services, such as infrastructure development, consulting, and asset management. It offers large clients other services including security assessment, disaster recovery, data and voice convergence, and relocation assistance. PCNet was founded in 1985 as D&B PCNet, the internal computer purchasing division of Dun & Bradstreet. It was spun off and took its current name in 1993. (D&B is the parent company of Hoover's, the publisher of this profile.)

Intershop has been committed to driving innovation and success in e-commerce since 1992. Intershop provide the software and full range of services for successful online businesses. Worldwide, over 300 large and mid-sized enterprises rely on Intershop solutions, including Otto, Quelle, Tchibo, T-Home, Sun Microsystems, Hewlett Packard, and Bosch. All of these companies leverage our Enfinity Suite 6 software to centrally manage some or all online business channels including business-to-consumer, business-to-business, partner, supplier and procurement on a single platform.Intershop can help your business design, implement, and support an e-commerce solution and extend your Web site’s reach through carefully targeted online marketing. With a presence around the world including in Europe and the United States and an extensive team of partners around the globe, Intershop provide world-class service 24/7.

Technology Integration Group (TIG) has over 28 years of experience providing customers with best-in-class technology solutions. Offering a consultative approach to fulfilling your unique computing needs, TIG is committed to earning our place as a trusted partner to our clients by providing the highest level of service, value, and advanced technology. A financially stable computing technology provider, TIG has remained profitable every year since the company’s founding in 1981. With a goal of continually improving customer service through awareness of our customer’s needs, TIG consistently ranks over 96% in customer satisfaction surveys. Our customers confidently rely on TIG to solve technology issues on time and to remain within budget.TIG offers customers a best practices approach to technology implementation that includes proven processes and methodologies. TIG is dedicated to maintaining a highly trained team of certified consultants and system engineers in addition to manufacturer authorized technicians. TIG takes continual strides to keep our staff up-to-date with current technology, best practices, and industry standards in a field that is constantly changing so that we can provide you with the best quality and value in the IT industry.TIG offers global IT service, enabling companies with global operations to maintain the same standard of IT service across continents. TIG customers can ensure fast and efficient IT setup for new office sites in China. Orders may be placed in the US and delivered to the location without worrying about logistics or import/export hassles, resulting in saved time and money. Providing simple billing for global customers, TIG offers customers the option of one bill for all IT service globally.

ChannelNet understand that succeeding in a multichannel world requires solutions that deliver an exceptional customer experience across all your channels. ChannelNet’s approach to helping you put your best experience forward begins by doing the best: combining strategic thinking, creativity, and patent-pending technology to deliver web-based multichannel solutions that work.

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