The Indian business process management industry is expected to nearly double its size to $50-55 billion by the end of 2025, IT industry body Nasscom has said. Revenues of the Indian BPM industry stood at $29.8 billion in FY17, as against $28 billion in the previous year, registering growth of 6.4%.
Nasscom said the BPM sector has created direct employment for about 1.2 million people, an increase of over 100,000 jobs when compared to the previous year. As per industry estimates in the last fiscal, the IT industry, including the BPM sector, had created about 170,000 jobs.