- Enterprise application solutions in the areas of Customer Relationship Management, Management Information Systems and Geographical Information systems for power utilities. - Outsourced IT services in the areas of Customer Care, Metering, Billing, Payment Remittances / Collection, Data Collection, etc. for the power utilities - Database Managements for the power utilities - Facilities Management for the power utilities - Infrastructure Hosting for the power utilities - Customer acquisition and order processing - Customer Care and Service through setting up & operating Call Centers and Help Desks - Metering, Billing and Collections - Data Analysis and Decision Support ITES: Customer acquisition and order processing, Customer care and service through call centres and