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Teleperformance was founded in 1978 by Daniel Julien, chairman and CEO. Teleperformance aims to speak the universal language of customer service. Teleperformance company maintains a network of about 280 facilities in more than 50 countries across the globe, and its programs are conducted in more than 60 different languages. Teleperformance handles inbound and outbound calls in such areas as customer acquisition, customer retention, up-selling, cross-selling, technical assistance, and debt collection. Clients come from markets such as telecommunications, financial services, insurance, media, and technology.

Founded in 1980, Telerx contact centers offer multilingual customer service (Spanish, French, and English) through half a dozen locations in Canada and the US. Telerx Marketing provides customer service outsourcing, specializing in customer relationship management, printing services, data entry and reporting, media responses, and consumer data collection. As a subsidiary of pharmaceutical manufacturer Merck & Co., the midsized company serves clients in such industries as consumer packaged goods, health care, durable goods, and restaurants. Clients have included Kraft, Dannon, and Mars.

Televerde has been in business since 1996. Televerde designs and implements performance-based marketing plans for its corporate clients. With a focus on the technology industry, Televerde offers highly trained teams that can market a variety of products through a combination of direct mail, electronic mail, and phone calls providing lead generation, sales qualification, market research, and database marketing services. Televerde company also provides event marketing support services designed to increase sales and efficiency of such networking opportunities. Clients include CIBER, ImageTag, and Syntellect.

Telisimo International Corporation was founded in 1990. Telisimo International provides outsourced customer care, technical support, and wireless messaging for its clients while simultaneously capturing customer information for better targeted marketing opportunities. Telisimo International Corporation company focuses on clients that hope to reach the Spanish-speaking community, both in the US and in Latin America, and it maintains a call center in Tijuana, Mexico, just over the border from its headquarters in San Diego. Telisimo's services are available on a 24-hour, 7-day-a-week, year-round basis using phones, e-mail, chat, voice over Internet protocol, and wireless channels.

Tellem Worldwide provides media relations, event planning, and video/multimedia production to the health care, biotechnology, and consumer products industries, as well as to entertainment firms, restaurants, and non-profit organizations. It also offers crisis management advice to such clients as the Santa Barbara District Attorney's office in the Michael Jackson case. Other clients have included Clear Channel Communications, UCLA Medical Center, and Marriott. The agency is owned by MTA Films Entertainment, which gives Tellem access to a video editing facility complete with cameras, lighting gear, and other audio-visual equipment.

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