Global Contact Services provides outsourced call center services for FORTUNE 500 companies. Making more than 2 million customer contacts each month, the company's services include inbound and outbound acquisition and inbound customer care, as well as market research and survey administration. Global Contact Services serves clients in such industries as insurance, financial services, telecommunications, and publishing. It has provided call center services for such notable clients as AIG, Bank of America, JP Morgan Chase, American Express, and Wells Fargo.

Now in the Newspaper Society's list of the 10 biggest UK publishers, Tindle Newspapers is still helmed by Sir Ray Tindle, who began the group with £300 demob money given to soldiers at the end of the Second World War and was knighted in 1994 for his services to the newspaper industry.He started with a weekly paper in Tooting, south London, with a circulation of 700. Through launches and acquisitions the group now has more than 220 titles, with an audited weekly circulation of more than 1.4 million and turnover above £50m. Sir Ray says any success he may have achieved can be attributed to a dedicated staff led in recent years by Brian Doel and Wendy Craig and 30 superb general managers running their newspapers locally. Sir Ray illustrates his ultra-local philosophy by recounting to the industry trade newspaper, Press Gazette, his rescue of the Tenby Observer in 1978 after reading in the Daily Telegraph that the paper, which had been renamed the West Wales Observer in an attempt to reach a wider market, had ceased publication.

WebsiteBiz Incorporated was founded in 1997 by president Eric Dudley. WebsiteBiz Incorporated is in the business of helping companies net more customers online. The Internet marketing firm offers website analytics and improvement, search engine marketing, email marketing, and other marketing-related services to mid-size and large companies. WebsiteBiz company also offers services that help clients buy and track advertising through online media outlets. Based in Charlotte, North Carolina, WebsiteBiz serves regionally-based companies like Duke Energy, Merz Pharmaceuticals, and the Charlotte Bobcats, as well as other companies around the US.

Panini America, formerly Donruss Playoff, publishes sports trading cards under the names Donruss, Playoff, and Score. The company makes basketball cards as the official licensed trading card publisher for the NBA; it offers NFL cards through shared rights with rival Upper Deck. (It lost its Major League Baseball license in 2006.) The second oldest US card company, Donruss was founded in 1954 by brothers Donald and Russel Weiner (the company's name is a combination of their first names -- Don and Russ). In 2009 the company was acquired by Italian firm Panini Group, a leading publisher of collectibles. Donruss was subsequently renamed Panini America. For football and basketball fans, it's all in the cards.

Deskey, which got its start in 1929, is headquartered in Cincinnati. They work with companies to create identities around brand names like Georgia Pacific, Johnson & Johnson, Starbucks, and Procter & Gamble. The brand agency offers such services as identity and naming, packaging, product design, market research, and print collateral production.

A. Eicoff & Company is a leading advertising agency specializing in direct response television marketing. It helps create TV spots and campaigns that not only highlight a product or brand but also urge consumers to call, write, or log onto the Internet for more information. In addition to creative work, A. Eicoff provides monitoring and measuring services to track the effectiveness of its campaigns, and it offers planning services to help its clients target specific consumer groups.

Citadel Broadcasting is the third largest radio group in the United States, with a strong national footprint reaching more than 50 markets. Citadel have a well-clustered station portfolio with leading positions in attractive markets including coverage in eight of the top ten. Our company is comprised of 165 FM stations and 58 AM stations in the nation's leading markets. As a company focused exclusively on the radio business, Citadel Broadcasting has the benefit of scale in an increasingly competitive industry.

Soft Skull Press is a New York-based alternative book publishing house. The company operates under the mission of publishing works from the next generation of public intellectuals. Titles in the company's catalog cover genres such as history, politics, fiction, biography, and art. Soft Skull Press was founded by Sander Hicks in 1992 as a guerrilla publishing operation run under-the-table at the Kinko's where Hicks was employed. The company's first book was Hicks's first novel, "Foam".

PLA Media is an award-winning public relations and marketing full service/boutique agency in Nashville, Tennessee. The company was founded in 1985 by business marketing guru Pam Lewis. With 20 years plus of PR/Marketing experience, Pam has an extensive background in corporate and entertainment, marketing, publicity, management, major/independent record labels, consulting and publishing. PLA Media offers publicity/marketing, music publishing and radio promotion for a broad base of industries including real estate development, literary and corporate projects, restaurants, special events, and start-ups to IPO’s. We strive at PLA to really hear and interpret a client’s message through cost effective, results oriented personalized campaigns.

Information Today publishes books, magazines, Web content, newsletters, and directories for the library, information, and knowledge management markets. The company publishes the eponymous Information Today, as well as newsletter The Information Advisor. Other publications include Computers in Libraries and EContent. Information Today also stages conferences and trade shows such as Enterprise Search Summit. The company operates subsidiaries and divisions devoted to topics such as streaming media, electronic research, customer relationship management, IT and communications information services, speech technology, and market research.

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