It was in 1973 when we developed the industry's first dealer locator database that allowed customers to locate their nearest dealer or service center using a toll-free telephone number. A pioneer in the customer service support industry, the Company was the first to provide inbound toll-free customer service. Then Ruppman Marketing Services, the Company continued to shape an ever-growing customer service outsourcing industry with innovative service offerings and technologies, leading the evolution of the call center to the contact center. In 1998, the Company acquired AFFINA, a database management and marketing research company, to help position AFFINA as a one-stop-shop solution for customer relationship management.Today, with the benefit of a 37-year history, we focus on delivering measurable results to our clients through a comprehensive suite of customer interaction solutions, which include: inbound customer care, inbound sales and order taking, analytics and market research, product and literature fulfillment, and business process outsourcing. Our clients are among the largest and most well known brand names in the world, that are served by AFFINA CSRs from our locations in five countries worldwide.

vCustomer was founded in 1999 by president and CEO Sanjay Kumar. vCustomer provides outsourced customer contact and back office processing services though offices and call centers located in India, the Philippines, and the US. vCustomer company's services include technical support, customer care, and back-office business processing. vCustomer also offers its services via email, chat, live agents, and other self-service options. Conducting millions of transactions per month, the company represents Fortune 1000 companies, primarily in consumer technology, retail, travel, and communications industries.

Robinson Kurtin Communications! provides corporate communications, Web design, and annual report design and production services. Founded in 1993, Robinson Kurtin Communications! Inc. works with businesses in many different industries, including consumer products, hospitality, retail, and technology. The agency specializes in corporate communications literature and has worked for such companies as American Express and Pfizer.

American Movie Classics Company operates AMC, a leading cable channel that reaches more than 87 million US households. Its schedule includes a heavy dose of movies, classics and otherwise, along with some original series programming, including the critically acclaimed Breaking Bad and Mad Men. AMC also connects with film fans with movie-related news and feature content on its website. The company is a unit of Rainbow Media, the television programming arm of cable TV giant Cablevision Systems.

EarthQuake Media is a next generation marketing services company. Our strategies help clients to create authentic dialogue with their consumers via advertising, Word-of-Mouth, and experiential marketing. Our offering is unique because we deliver on the promise of integrated marketing communications. We have not only been talking about this since our inception in 1999, but we have been putting it to use for our clients successfully.

Meredith (www.meredith.com) is one of the nation's leading media and marketing companies with businesses centering on magazine and book publishing, television broadcasting, integrated marketing and interactive media. The Meredith National Media Group features 23 subscription magazines – including Better Homes and Gardens, Family Circle, Ladies' Home Journal, MORE, Parents, Fitness, and American Baby – and approximately 150 special interest publications. Meredith owns 12 television stations, including properties in top-25 markets such as Atlanta, Phoenix and Portland. Meredith has approximately 150 books in print and has established marketing relationships with some of America's leading companies including The Home Depot, DIRECTV, DaimlerChrysler, Wal-Mart and Carnival Cruise Lines. Meredith's consumer database, which contains more than 85 million names, is one of the largest domestic databases among media companies and enables magazine and television advertisers to target marketing campaigns precisely.Additionally, Meredith has an extensive Internet presence that includes 32 Web sites and strategic alliances with leading Internet destinations. Meredith Hispanic Ventures publishes five Spanish-language titles, making Meredith the largest Hispanic publisher in the United States reaching women at every life stage.

Founded in 1978 by CEO Lee Carpenter, Interbrand Design Forum operates as part of Interbrand, a branding consultancy of Omnicom Group. Interbrand Design Forum is a leading retail design specialist that helps create interior and exterior spaces that integrate with and help promote its clients' brands. It also offers other creative design services for corporate logos and identity branding, packaging, and marketing collateral. Interbrand Design Forum has worked with such global clients as Burger King, Dollar General, Procter & Gamble, and Ferrari.

The Frantz Group provides direct marketing services aimed at the needs of the business-to-business sector. It helps clients increase sales by providing strategic and tactical marketing services such as market segmentation, messaging, and sales tracking. Other services include database design, customer relationship management software, and such call center services as lead qualification and telesales. Owning offices in Wisconsin and Florida, the Frantz Group serves clients in the finance and insurance, retail, health care, wholesale distribution, manufacturing, professional services, and public sectors.

Incentive Logic, Inc. was established in 1998. Incentive Logic company provides marketing services to companies interested in implementing online incentive and loyalty programs for customers and employees. Incentive Logic's software products, such as its IGNITE platform, allow clients to tailor and manage incentive programs for sales, marketing, human resources, or finance departments. Incentive company's support services include strategic assessment, implementation, rewards selection, and rewards fulfillment. It has provided loyalty marketing services to such notable companies as Microsoft, 24 Hour Fitness, Yahoo!, and Novell.

Formed in 2001, CTVglobemedia is 40%-owned by The Woodbridge Company, a holding firm for the Thomson family; other investors include Ontario Teachers' Pension Plan (25%) and Torstar (20%). CTVglobemedia might not rule the world but it does own The Globe. The company is a media conglomerate with holdings in publishing and broadcasting. Its operations include The Globe and Mail, one of Canada's top newspapers with a circulation of more than 900,000. The company owns CTV, a leading television broadcaster that operates the CTV network and more than 20 TV stations. (In 2010, however, Canadian communications giant BCE announced it is buying CTV.) CTVglobemedia also owns radio stations (CHUM Radio Network).

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