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It was in 1973 when we developed the industry's first dealer locator database that allowed customers to locate their nearest dealer or service center using a toll-free telephone number. A pioneer in the customer service support industry, the Company was the first to provide inbound toll-free customer service. Then Ruppman Marketing Services, the Company continued to shape an ever-growing customer service outsourcing industry with innovative service offerings and technologies, leading the evolution of the call center to the contact center. In 1998, the Company acquired AFFINA, a database management and marketing research company, to help position AFFINA as a one-stop-shop solution for customer relationship management.Today, with the benefit of a 37-year history, we focus on delivering measurable results to our clients through a comprehensive suite of customer interaction solutions, which include: inbound customer care, inbound sales and order taking, analytics and market research, product and literature fulfillment, and business process outsourcing. Our clients are among the largest and most well known brand names in the world, that are served by AFFINA CSRs from our locations in five countries worldwide.

Affinion company operates membership and loyalty programs on behalf of corporate clients seeking to strengthen their ties to consumers. It specializes in launching a variety of media services through direct mail and the Internet and packaging these benefits to its clients' customers. Programs overseen include AutoVantage, Buyers Advantage, and Travelers Advantage. Overall, the group offers its programs to more than 63 million members worldwide through more than 5,500 partners; it has offices in Europe, South Africa, and the US. In May 2010, Affinion Group filed for an initial public offering with the SEC.

Affinity Solutions, Inc. was founded in 1998. Affinity Solutions is a relationship marketing agency that specializes in loyalty programs for such companies as financial services providers, insurance agencies, and publishers. The firm designs and implements marketing campaigns that integrate rewards, benefits, advice, and interactive services with goal of creating customer loyalty towards its clients. In addition, Affinity Solutions offers such services as database marketing, data analytics, and creative marketing services.

Agency212 provides advertising and marketing services to clients seeking business-to-business and consumer promotions. In addition to advertising, the midsized independent agency offers media buying and planning, event marketing, product placement, package design, and loyalty marketing services. Clients have included Oxford Industries, Lanier Clothes, the Trans Siberian Orchestra, and Warner's. Agency212 took its current form in 2005 when partners Bill Tucker and Don Ziccardi opened the agency in order to invoke the ol' New York-style sophistication of advertising agencies past.

Agnes Huff Communications Group specializes in providing public relations, marketing, and crisis management services to clients such as FedEx, British Airways, and Qantas Airways. The firm helps companies communicate to more than just customers offering expertise in direct mail marketing, logo and collateral design, media relations, publicity, communications coaching, and crisis plan development. Primarily serving clients in and around Los Angeles, Agnes Huff Communications also offers event marketing services for promotions, fundraisers, seminars, and meetings.

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