Kramer & Associates

Kramer & Associates

Kramer & Associates takes care of your business. The call and contact center consulting firm analyzes center efficiency and productivity through a series of proprietary measures. Kramer & Associates recommends and implements new technologies and systems as a result of its analyses (the company is independent and vendor neutral). Services include assessment, training and program development, Web-enabled call center strategy and design, and call center outsourcing consulting. Some of the firm's clients have included AVON, IBM, and 3Com.

Contact Details

Office Address

Kramer & Associates
Bank One Towers, 8044 Montgomery Road
Cincinnati, OH, USA 45236-2926
Phone: (513) 792-5700
Fax: (513) 792-2222

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