IDMS
Process Improvement is the way to develop and grow the organizations. In today's complex, ever- changing market, organizations need to be agile in adopting to changes before the competitor does.An organization must anticipate environment change. This is the time to make your organization process-centric. A process-centric organization is the one that is aware of its primary, secondary and management processes and manages those processes at the optimal level. Primary processes are directly delivering value to the customer. Secondary processes assist the primary processes to function more effectively. Management processes monitors and controls the primary and secondary processes.