Founded in the early 1990s, ServiceCentral operates out of the US and has distributors in Europe, Latin America, and Asia Pacific. ServiceCentral provides hosted reverse logistics and service management software solutions to streamline workflows and track products through the entire service chain (RMA and returns management, triage, service management, repair management, quality assurance and warranty claims).

ServicePower Technologies makes scheduling software for companies with a large field-service workforce. The software includes functions for online appointment booking, job scheduling and rescheduling, problem reporting, and dispatching. The company also offers implementation, support, and maintenance services. Customers include Avaya, British Sky Broadcasting, General Electric Company, Siemens, and Worcester Heat. With its acquisition of Keyprestige in 2004, ServicePower has added Web-based warranty claims processing software and outsourcing services, including electronic dispatch, claims processing, audit, and service provider recruitment.

Servigistics provides service management products and services, including Web-based software that helps companies optimize parts inventory levels for their customer-service operations, price parts accordingly, and manage field organizations (including workforce scheduling and routing). Its offerings help companies manage inventory levels and insure parts availability, with the aim of improving revenue, profitability, and customer loyalty. Servigistics's Service Knowledge Management software enables customers to search for information using natural language, images, audio, and video.

SEVEN Networks Inc. provides wireless software that telecommunications carriers and operators use to provide businesses with mobile access to applications and data. Carriers integrate SEVEN's software into their networks, enabling them to offer services that are sold to enterprise customers; businesses can then provide employees with access to e-mail, files, calendar, contacts, and desktop applications from their wireless devices. The SEVEN Networks company has received funding from firms including SOFTBANK and Amadeus Capital Partners.

Shelko Consulting, LLC was founded in 1993. Shelko Consulting sells and installs customer relationship management and accounting software; the company also provides consulting. It serves customers throughout the Eastern US (New York, New Jersey, Connecticut, Pennsylvania). Shelko offers and supports applications from Sage Software, including the Sage and SalesLogix customer relationship management programs and ACT!, a contact manager. Its accounting software includes Sage MAS 90 and Sage MAS 500 ERP. Shelko Consulting's services include needs analysis, training, custom software development, and report writing.

Shipcom Wireless, Inc. was founded in 1997. Shipcom Wireless can help you sail the wireless waves of data. Specializing in supply chain execution software, the company provides mobility application integration products including its Catamaran Enterprise Wireless Application Gateway. The product captures, filters, aggregates, and routes data supporting wireless devices like barcode scanners, industrial handheld terminals, iPAQs, Pocket PC and Palm mobile devices, and WAP phones. The Catamaran application can also be used over a number of radio-frequency (RF), WLAN, and commercial mobile networks. Shipcom also offers professional services such as consulting, support, and training.

Shop 9000 Sales Inc. company sells and supports the Infor VISUAL Manufacturing enterprise resource planning (ERP) software for manufacturers and distributors. Infor VISUAL helps companies manage the variuous manufacturing processes from a single cohesive product. The software includes modules for shop floor control and data collection, customer management, sales forecasting, business intelligence and management reporting, logistics, supplier management, and financial accounting and budgeting applications. Shop 9000's Professional Services Group offers offers custom programming, consulting, help desk, and both on-site and classroom training.

Shopcreator Plc was founded in 1998. Shopcreator's electronic business software allows customers to build online stores using Transact, Start-Up, and Retailer. Features include banner ads, newsletter sign-ups, Google analytics, customer reviews, and order processing, shipping, and reporting tools. Shopcreator also offers design, integration, and search engine and site-marketing services. Clients include Guardian News & Media, EMI Music, Sainsbury, and London's Science Museum. Shopcreator has partnerships with payment service providers, systems providers, and distributors such as NatWest, HSBC, and Eircom.

Founded in 1999, ShopLocal is owned by newspaper publisher Gannett. ShopLocal knows that most purchases actually take place closer to home. ShopLocal operates ShopLocal.com, a comparison shopping site that allows users to search for offers from local retailers in addition to online shopping sites. ShopLocal also provides software and services used by retailers to create electronic circulars and catalogs for their Web sites to promote their products and product sales.

The SEN Group is a premier provider of end-to-end enterprise communications, including voice, network infrastructure and security solutions that use open, standards-based architectures to unify communications and business applications for a seamless collaboration experience. This award-winning "Open Communications" approach enables organizations to improve productivity and reduce costs through easy-to-deploy solutions that work within existing IT environments, delivering operational efficiencies. It is the foundation for the company's OpenPath commitment that enables customers to mitigate risk and cost-effectively adopt unified communications. Jointly owned by The Gores Group and Siemens AG, SEN Group companies include Siemens Enterprise Communications, Cycos, and Enterasys Networks.

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