Aspect Software, Inc.
Aspect Software isn't afraid of changing its look, especially if it leads to improved communications. The company provides call center software and equipment for handling customer service requests, optimizing workforces, and offering customer self-service functionality. Clients use its products to answer customer requests, log complaints, monitor workflows, and route communications. The company's systems integrate e-mail, fax, phone, wireless, and Web functions into a common channel through which customers can request and receive assistance. Aspect was formed in September 2005 when Aspect Communications and Concerto Software combined in a deal valued at about $1 billion.
Contact Details
Office Address
Aspect Software, Inc.
300 Apollo Dr.
Chelmsford, MA, USA 01824
Phone: +1-978-250-7900
Fax: +1-978-244-7410
Executives
President, CEO, and Director
James D. (Jim) Foy
EVP Finance and CFO
Michael J. (Mike) Provenzano III