MICROS Systems, Inc. designs, manufactures, markets, and services enterprise information solutions for the hospitality and specialty retail industries. The companys enterprise solutions comprise hotel information systems, restaurant information systems, and specialty retail information systems. The hotel information systems include property based management systems, sales and catering systems, central reservation systems, customer information systems, revenue management systems, and an Internet/global distribution system based hotel reservation service called myfidelio.net., and also provides installation and support services. The restaurant information systems consist of hardware and software for point of sale (POS) and operational applications, as well as a suite of back office applications, including inventory, labor and financial management, and enterprise applications.The specialty retail systems comprises of software encompassing POS, loss prevention, Web commerce applications, business analytics, customer gift cards, and enterprise applications. The company also provides system installation, operator and manager training, on-site hardware maintenance, customized software development, application software support, credit card software support, systems configuration, network support, and professional consulting services, as well as software-hosting capabilities. In addition, it sells spare parts, printer ribbons, paper, printer cartridges, other consumable media supplies, network products, and printers through direct sales offices, dealers, and distributors, as well as telephone and an on-line service called POS Depot. The company operates in the United States, Europe, the Pacific Rim, and Latin America. The company was formerly known as Picos Manufacturing, Inc. and changed its name to MICROS Systems, Inc. in 1978. MICROS Systems, Inc. was founded in 1977 and is headquartered in Columbia, Maryland.