PRC, LLC
PRC (formerly Precision Response Corporation) provides telephone-based customer relationship management services, typically for big companies, from about 15 or so locations. PRC's business-to-consumer unit specializes in handling inbound sales orders, service requests, and customer questions and complaints. Its business-to-business unit helps clients acquire and keep customers and supports their sales and marketing efforts. PRC customers have included such big names as AT&T, DirecTV, eBay, Expedia.com and US Airways. In mid-2010, PRC was acquired by California-based call center operator Alorica.
Contact Details
Office Address
PRC, LLC
8151 Peters Road, Ste. 4000
Plantation, FL, USA 33324
Phone: (954) 693-3700
Fax: (954) 693-3767
Executives
CEO
Steven K. (Steve) Richards
VP and CFO
Thomas L. Garrett Jr.