Goh Choon Phong, head of Singapore Airlines, expressed profound regret following a tragic incident on Tuesday when flight SQ321 from London to Singapore encountered “severe extreme turbulence”, resulting in one fatality and numerous injuries.
“On behalf of Singapore Airlines, I would like to express my deepest condolences to the family and loved ones of the deceased,” stated Goh Choon Phong, acknowledging the traumatic ordeal faced by passengers and crew members during the turbulent episode, which compelled an emergency landing in Bangkok, Thailand.