HDFC Bank, the country’s second-largest private sector lender, has upped the focus on mobile banking transactions in the past few months as part of its strategy to transform itself into a digital bank. Now, the lender believes mobile banking will overtake internet banking by next year.
“Usage of mobiles has been growing rapidly and outpacing the growth of the internet transactions. We feel next by year it will overtake internet banking,” said Nitin Chugh, head-digital banking, HDFC Bank.