Infosys Ltd is trying to improve the effectiveness of its sales team by incorporating elements of design thinking, among other measures, while making pitches to prospective clients in an effort to win more orders that exceed $100 million in annual revenue.
Chief executive officer Vishal Sikka has, however, told top company executives that any “meaningful impact” of all the current measures, including using design thinking and automation, on how Infosys writes code and rolls out technology solutions for its clients, will start reflecting in its earnings only from the October-December quarter, according to a senior company executive.