IBC is a leading wholesale distributor of books, e-books, and audiobooks to more than 70,000 customers worldwide. It is a business unit of recently-formed Ingram Content Group, which encompasses about a dozen companies involved in the wholesale distribution of books, periodicals, music, DVDs, foreign-language products, medical reference titles,children's books, religious titles, and hard-to-find books. Both IBC and parent Ingram Content Group are owned by Ingram Industries.

Hong Kong-based Chow Sang Sang has its eye on China and the growing luxury market there. The company operates about 155 Chow Sang Sang jewelery stores in some 60 cities across mainland China, with another 50-plus stores in Hong Kong, Macau, and Taiwan. The fast-growing jeweler aims to open another 50 shops in the near future. The company makes and sells necklaces, bracelets, watches, diamonds, and other shiny luxuries and trendy baubles. Chow Sang Sang has production facilities in China and in Hong Kong. It also wholesales precious metals (gold, platinum, and palladium) and brokers stocks and commodities. Chairman Kwen Lim Chow and general manager Wing Shing Chow together own about a third of the company.

Austin Business Furniture (ABF) just wants everyone to be comfortable at work. The company sells office furniture manufactured by such companies as HON, Humanscale, and La-Z-Boy to businesses, schools, and government agencies in Central Texas. From its distribution center, ABF delivers chairs, desks, conference tables, filing cabinets and storage units, shelving, and other modular furniture pieces. It also offers ergonomic evaluations, space-planning, and furniture installation services. ABF is owned by president Jay Femal.

JAM Industries wants to provide musically-inclined Canadians with the opportunity to jam at a hootenanny or a jamboree. The firm is a leading North American musical equipment distributor. It operates eight divisions: American Sound & Music; Coast Music (music accessories); Erickson Audio (pro audio equipment); Erikson Music (musical instruments, including Korg keyboards); Erikson Pro (sound and lighting equipment); Erikson Commercial (audio and video equipment), Erikson Consumer (consumer electronics retailer products); and Korg Canada. JAM was founded in 1972 when chairman Marty Golden introduced the JAM (named after the initials of his three children, Joel, Annie, and Michael) line of hand-wired tube combos.

1-800-FLOWERS.COM, Inc., together with its subsidiaries, operates as a gift retailer in the United States. 1-800-FLOWERS.COM, Inc. provides a range of products, including fresh-cut flowers, floral arrangements and plants, gifts, popcorn, gourmet foods, cookies, chocolates, and wines. It offers its products through the Internet, company-owned and operated retail floral stores, and franchised stores. As of June 28, 2009, the company operated 2 floral retail stores located in New York, 1 fulfillment center, and 104 franchised stores primarily located in California, Colorado, Florida, New Jersey, New York, and Texas. It has online relationships with AOL, Yahoo!, Microsoft, and Google. 1-800-FLOWERS.COM, Inc. was founded in 1976 and is headquartered in Carle Place, New York.

Like Ellis Island in the past, Cruise America welcomes thousands of Europeans each year. Cruise America is the US's largest recreational vehicle renter with about 20 company-owned stores, some 120 dealer locations, and a 3,000-vehicle rental fleet of RVs (cab-over motor homes). For those who choose to cruise north of the US-Canada border, Cruise America boasts locations in Canada. Up to a million dollars in liability insurance is included with each rental. The company allows its customers (nearly half of whom are foreign) to have the freedom of the open road while saving money on travel and lodging costs. It also sells its used trucks, along with new and used RVs, through RV Depot dealerships.

Proftech was founded in 1980, but it was first conceived the company in a college paper Montiel wrote about recession-proof industries. No matter what the economic outlook, people will always need office supplies. That was president Jose Montiel's theory when he started Proftech, a major distributor of office products and supplies to customers throughout the US. The company offers next-day delivery with no minimum order. Aside from the customary pens and notepads, Proftech supplies innovative products such as SMART Technologies' "smart board" and its own oil clean-up material, HTP. The company's products are distributed through about 50 facilities nationwide and can be ordered over the phone or online.

Lookers sells the kind of cars that get noticed. The company operates through about 100 franchised auto dealerships in the UK. It also does business as the Charles Hurst Group in England and Northern Ireland and as Taggarts in Scotland. The company sells new and used vehicles from such brands as Aston Martin, Bentley, Citroën, Honda, Jeep, Toyota, and Volkswagen. Lookers also sells motorcycles from two dealerships. In addition to its franchise operations, the company's business lines include aftermarket auto parts (FPS Distribution) and used car supermarkets (Bristol Trade Centre and Ian Shipton Cars). Lookers was founded in 1908. Millionaire car trader Tony Bramall holds about a 20% stake in the company.

The Music People! serves music people by distributing professional audio equipment and accessories, including microphones, wireless systems, recording and mixing systems, and racks and stands. The company makes the On-Stage Stands brand of support stands, including microphone stands, orchestra stands and accessories, and speaker stands. It also makes on-stage sticks and drum hardware. The Connecticut-based firm sells to dealers, contractors, and businesses only.

Founded in 1914 by Jacob Perelman, the firm was run by three generations of his family until 2007 when Dale Perelman, his grandson, stepped down. Brian Eckstein, the company's former CFO, was named president at that time. King's of New Castle (better known as King's Jewelry) doesn't sell the Crown Jewels but instead provides less renowned diamond, gemstone, and gold jewelry, as well as watches and giftware, from about 35 stores (down from about 50 in 2007) in Pennsylvania, Ohio,West Virginia, and Maryland. Like those of its larger rivals Zale and Kay Jewelers, the regional jewelry chain's stores are mostly mall-based. King's also sells jewelry online and by catalog and offers repair and appraisal services.

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