As we begin our 29th year in business, I want to say thank you to all of our customers who have contributed to our great success over the past 28 years. 2009 was filled with unprecedented economic change that will alter the auto industry forever. As a result, 2010 will be filled with all new challanges for us. I want you to know as your Ford, Lincoln and Mercury dealer I will continue to do business the same way that I always have; by treating my customers with respect and fairness. I know that Ford Motor Company and Allan Vigil Ford Lincoln Mercury are positioned to succeed, and it's only with your help that we can do it

Build-A-Bear Workshop, Inc. operates as a specialty retailer of plush animals and related products. The company’s merchandise includes various styles of animals to be stuffed; and clothing, shoes, and accessories for the stuffed animals. It also licenses its Build-A-Bear Workshop brand to third parties to manufacture and sell merchandise to other retailers. As of January 2, 2010, the company operated 345 company-owned Build-A-Bear Workshop retail stores, including 291 stores in the United States and Canada, 51 stores in the United Kingdom and Ireland, and 3 stores in France. In addition, its franchisees operated 65 Build-A-Bear Workshop stores in other international locations. Build-A-Bear Workshop, Inc. also sells its products through a Web store. Build-A-Bear Workshop, Inc. was founded in 1997 and is headquartered in St. Louis, Missouri.

Lia Auto Group sells cars and philanthropy. Each year Lia Auto Group sells new Hondas, Hyundais, Infinitis, Nissans, Scions, Toyotas, and Volkswagens from about seven franchises and 17 dealerships in Connecticut, Massachusetts, and New York. The group also peddles used cars and fleet units. Its shoppers may browse for cars, schedule service, or order parts on the group's Web site. Lia Auto Group additionally provides service, sells parts, and performs collision repair. The auto company was founded by Bill Lia, Sr., in 1979 and is owned by the Lia family, whose many philanthropic activities in the region include raffling luxury cars to raise money for charity.

Organic Bouquet was founded in 2001 by organic produce pioneer Gerald Prolman. It bought the Organic Style trademark and brand from Rodale in 2007. Organic Bouquet has cultivated a natural niche in organic blooms, magazines, and products. The floral and fruit provider offers fresh organic tulips, lavender, sunflowers, country bouquets, roses, and its namesake bouquets through upscale natural retailers such as Whole Foods. It sells directly to consumers through its Web site, which peddles organic fruit boxes and gift baskets. The company also sells flowers grown under other certifications, including biodynamic and wildcrafted, and works with growers to protect worker safety.

Harry & David Holdings (HDH) wants customers to enjoy the fruits -- and flowers -- of its labors. Its Harry and David Direct Marketing catalogs and e-commerce unit offers gift baskets filled with gourmet foods, most notably its Royal Riviera pears, Moose Munch popcorn snacks, and Tower of Treats gifts. It also runs the Fruit-of-the-Month Club. Harry and David Stores sell fruit and flowers, gourmet specialties and wine at 125 factory outlet and specialty shops in more than 35 US states. The specialty food and gift retailer expanded its menu with the acquisition of the Wolferman's and Cushman brands in 2008. HDH is controlled by the New York investment firm Wasserstein Partners.

For Douglas Holding, there is no scent sweeter than perfume. The retail conglomerate operates about 2,000 stores in some two dozen European countries and the US. It is a leading perfume retailer in Europe with more than 1,100 perfumeries (445 in its home market Germany). In addition to perfume, Douglas Holding sells skin care and cosmetic products. The company's other retail divisions include jewelry and watches (Christ, Rene Kern), fashion (AppelrathCupper and Pohland), books (Thalia and Internet book seller buch.de), and confectionery (Hussel). While about two-thirds of the group's sales originate in Germany, its non-German operations are driving growth.

Shelton-Keller Group, Inc. company has furnished airport waiting areas, call centers, outdoor dining space, and large college libraries and has contracts with the state of Texas and several US municipalities. The people at Shelton-Keller Group are cube city architects. The company plans, designs, installs, maintains, and repairs office furniture systems including tables, desk, shelving, cases, and executive office accoutrements. Most of the company's salesmen have backgrounds in interior design or architecture; Shelton-Keller makes a good deal of its revenue from designing, planning, and reconfiguring office plans. Its hip, high-end designer brands include Knoll, Bretford, Thonet, and Vitra.

Tattered Cover Book Store, an independent seller of new books in Denver. Tattered Cover stocks some half a million titles in three locations: inside the Lowenstein Theater on Colfax Avenue, historic lower downtown (LoDo) Denver, and suburb Highlands Ranch. Each store encourages customers to linger by offering overstuffed chairs and reading lamps. Tattered Cover attracts customers with activities such as book groups for adults and children and author readings and signings. The company was founded by owner and CEO Joyce Meskis, a former librarian, in 1974.

Founded as Noah's Ark in 1760 by William Hamley, the store is known for its vast selection of high quality toys, which it also sells worldwide online and by catalog. In addition to its Regent Street flagship store, Hamleys operates about 15 other toy shops, including about a half dozen inside House of Fraser department stores, several at Heathrow and Gatwick airports, and three shops in Denmark. The UK investment arm of Iceland's Baugur Group owns a 64% stake in Hamleys. What is seven stories tall and full of toys? That would be Hamleys toy store, one of London's most enduring and playful attractions. Hamleys has been located on Regent Street since 1881.

founded the company in 1964. The Koons family owns Koons Automotive.Wheelin' and dealin' on the Web, Jim Koons Automotive Companies sells new and used cars the old-fashioned way and through the Internet. Its more than 20 locations in the Washington, DC, area (Virginia and Maryland) offer cars made by Ford, GM, Toyota, and Volvo. Three locations specialize in used cars; the company also offers body work. Internet customers can obtain quotes, make appointments for parts and service, and access online coupons for oil changes and other services. CEO Jim Koons' father, John Koons Sr., the first auto dealer to enter the Automotive Hall of Fame.

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