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TTI Team Telecom International Ltd. designs, develops, markets, and supports network management and operations support system software for the communications industry worldwide. The company’s Netrac family of products perform and manage functions critical to the operations of telecommunications service providers, such as fault management for monitoring equipment performance to detect and analyze failures; performance management for providing traffic analysis and quality of statistics service; configuration management for managing physical and logical connectivity within the network; and security management for controlling and protecting access to data and applications. Its Netrac service fulfillment products enable network service providers to enter, manage, and fulfill orders for services from their customers.The company’s provisioning products streamline the provisioning process end-to-end, from order intake to fulfillment. It also offers project installation, on-site network support, maintenance, and customer support services. The company’s customers include local exchange carriers, long-distance carriers, wireless service providers and resellers, and managed services vendors. TTI Team Telecom International Ltd. sells its products directly in North America, Europe, Africa, and the Asia Pacific regions; and through strategic partners and agents in western and eastern Europe, and the Asia/Pacific Rim. The company was founded in 1988 and is headquartered in Rosh Hasayin, Israel.

TuVox has become synonymous with superior caller experience. TuVox customers achieve improved customer retention and increased revenue through innovative combinations of technology and live agent service. TuVox accomplishes this through a combination of speech application solutions and contact center solutions for both inbound and outbound calls.The TuVox approach to business is to treat customers as business partners with shared objectives. TuVox believes deeply in win-win business models, where we jointly agree with customers on objectives, and create sustained programs to achieve those objectives on an ongoing basis. This can include application maintenance programs designed to keep applications current and appropriate to business objectives; and pricing programs designed to ensure that incentives are aligned with objectives.TuVox customers are interested in optimizing return on investment by combining a leading-edge design approach and a focus on maximizing return – continuing to seek ways to innovate over time.TuVox customers know that the voice channel needs to be integrated with other delivery channels. And they know that an integrated strategy will include continually evaluating the mix of live agents, automation, and the technology that underlies both.

Twelve Horses company offers software for e-mail and Web-based marketing, message tracking, and personalized customer interaction. Twelve Horses also provides business strategy, creative design, and technical services, as well as consulting, support, and training. The company's customers come from fields such as retail, consumer goods, manufacturing, and financial services, as well as government and public sector agencies; clients include Aspect Software, Penn Mutual, and Sierra Pacific Resources. One To One Interactive agreed to acquire Twelve Horses in 2009. The firm will be merged into One To One's OTOi and OTOlabs divisions.

Founded in 2000, Ubersmith, Inc. has built its business on developing and maintaining mission critical software for the web hosting market. With the constant assistance and feedback of both industry leading hosting companies and datacenters, Ubersmith’s goals and features have continually been shaped and driven by necessity. nitial development commenced in early 1999 with a simple objective: Provide a way for hosting companies to cut down on manual billing tasks by automatically invoicing and charging their clients. Shortly thereafter, the company goals expanded to include a unified support system that allowed geographically diverse staff members to work collectively on a single issue. In response to our client's requests for a way to manage their physical equipment, we were the first to implement a device management and monitoring system into a billing automation system. Ubersmith is to be the leading provider of complete facilities, customer, and support management software. By actively incorporating real-world customer feedback from industry leaders into our product roadmap, we will continue to be shaped by the web hosting industry as it evolves.

Ultimus, Inc. company provides Web-based workflow and business process management software that automates processes ranging from filling out timesheets to more complex tasks such as creating monthly business reports. Designed to reduce the time and money spent on routine tasks, the company's software tells employees when to complete assignments, gives them an electronic form, and automatically sends the completed form to the right person. Ultimus offers installation, training, and support services. The company markets its product worldwide. Its customers include Charles Schwab, Frito-Lay, and Sony.

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