Network Direct, Inc.
Network Direct (NDI) provides consulting and management services for companies in the market to outsource their contact center (inbound, outbound, or interactive) operations. Services include strategic planning, call center evaluation and recommendation, contract negotiation, script creation, training assessment, and call center coordination. Clients have included Cigna, Consumers Union, The Metropolitan Museum of Art, and Nations Bank. NDI was established in 1989.
Contact Details
Executives
President and Managing Consultant
Rita Wood
Sales Affiliate
Rick Norse