MSX International, Inc.
MSX International Inc. provides outsourced business solutions and services for the automotive industry. The company offers business process outsourcing services, including training, dealer, technical help desk, warranty analytics, and contract staff management; warranty solutions, such as warranty analysis and strategy, and warranty process implementation; support solutions comprising container management, direct technical support, technical development and training, and parts and accessories development and sales programs; customer lifecycle management, dealer coaching and staff training, and customer care programs; and integrated document management solutions. It also provides human capital solutions, including staffing and procurement solutions; and vendor management solutions, such as application solution provider, managed service provider, and master vendor program. The company serves automotive/truck/motorcycle original equipment manufacturers, dealers, suppliers, and aftermarket service providers. MSX International Inc. was incorporated in 1996 and is based in Warren, Michigan with additional offices and locations in the Asia Pacific, Belgium, Benelux, Deutschland, Eastern Europe, Espana, France, Germany, Italy, the Netherlands, North America, Portugal, Scandinavia, South America, Spain, and the United Kingdom.
Contact Details
Executives
Chairman
Erwin H. Billig
President, CEO, and Director
Frederick K. (Fred) Minturn