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The Travel Team provides travel services for individuals, groups, and corporations through their offices in Buffalo, Jamestown, and Albany, New York, and in Erie, Pennsylvania. Its corporate services include account management, vendor negotiation, and training for travelers and bookers. Helicopters, limos, and chauffeurs can be arranged abroad through its membership in the American Express travel network. The Travel Team can also book cruises and vacation packages, arrange rental cars and hotels, and provide concierge services for leisure travelers and corporate or private groups of 10 or more. The Travel Team, Inc. is owned by Rich Products, a Buffalo-based frozen foods maker, which created it in 1989.

The Walman Optical Company is a wholesaler of optical instruments in the United States. It offers contact lenses, reading glasses, sun wear, and industrial safety lenses, as well as provides fabrication and lens coating services. The company serves ophthalmologists, optometrists, and opticians. It has sales and service facilities in Denver, Colorado; Minneapolis and St. Paul, Minnesota; Horseheads, New York; Seattle, Washington; and Oak Creek, Wisconsin. The Walman Optical Company has operations in Vista, California; Orlando, Florida; and Pittsburgh, Pennsylvania. The company was founded in 1915 and is based in Minneapolis, Minnesota, with additional offices in San Diego, California; Denver, Colorado; Milan, Illinois; Evansville and Fort Wayne, Indiana; Baltimore, Maryland; Bemidji and Duluth, Minnesota; Billings, Great Falls, and Missoula, Montana; Omaha, Nebraska; Las Vegas, Nevada; Fargo and Minot, North Dakota; York, Pennsylvania; Kent, Washington; and Green Bay, Wisconsin.

In October 1981, Pamela J. Wright opened her first office in Nashville, Tennessee, with a simple, but ambitious mission: to ensure that clients receive unsurpassed value from their travel dollars and to provide service that surpasses their expectations. Following that philosophy, Wright Travel has grown to be the largest travel agency in Tennessee and one of the largest in the United States. Headquartered in Nashville, Wright Travel operates 18 full-service branch locations in nine states: Alabama, Colorado, Florida, Georgia, Illinois, Maryland, North Carolina, Tennessee, and Utah.The industry standard for service – especially among most travel agency national chains – has been the trend toward building large, impersonal reservations centers staffed with a mass of travel agents. As high profile as this concept is, clients certainly can receive low-profile treatment; each traveler or travel arranger becomes lost in a sea of others when trying to make a reservation or a change in a reservation. Being able to talk to the same travel agent more than once has become an impossibility.

The York Group makes boxes nearly too beautiful to part with. The nation's #2 casket maker (after Hillenbrand's Batesville Casket) produces metal and all-wood caskets, memorials and plaques, and cremation containers. (Cremation is the industry's growing trend -- a third of US deaths are handled this way.) York is staking its vitality on an incentive program designed to boost sales via independent funeral homes. Its caskets and funeral products are sold almost entirely in the US through company-owned and independent distributors. The firm developed the York Merchandising System (YMS), a modular display of casket materials and decorative details. Industry behemoth Matthews International owns York Group.

Thomas Cook Group is one of the world's largest travel services companies. Catering primarily to the European market, the group operates a fleet of more than 90 aircraft (through Thomas Cook Airlines) and maintains a network of more than 3,400 owned or franchised travel offices. It primarily operates under the Airtours, Condor, Direct Holidays, Neckermann, Sunquest, Ving, and Thomas Cook brands. In 2007 Thomas Cook expanded significantly when it acquired fellow European travel services provider MyTravel Group for around $5.5 billion. In September 2009 bankrupt holding company Arcandor AG (which operates German retail chain KARSTADT QUELLE) turned over its controlling stake of Thomas Cook to its lenders.

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