Indian IT service providers such as Infosys and Wipro have tightened performance appraisals for employees, weeding out non-performers, as they see businesses slowing for traditional services, technology shifts towards digital, and growing protectionism in their main markets.
Wipro, India’s third-largest software exporter, has a programme Band Inertia, which looks at scrutinising employees for performance in the same band for longer periods, identify gaps to reskill, and mark out those who are unable to upskill with newer technologies.