Jacada (NASDAQ: JCDAD) is a leading provider of unified desktop and process optimization software solutions for the customer service and support market. Our products and services are focused on two of the most important issues facing companies in today's uncertain marketplace – customer retention and cost reduction. Jacada projects often deploy in less than six months, and our customers can realize a complete return on investment within 12 months of deployment.Jacada unified service desktop solutions simplify and automate customer service processes – bridging disconnected systems into a single, intelligent workspace, without requiring modification or replacement of existing systems. Contact centers worldwide are using award-winning Jacada unified desktop solutions to automate complex processes, improve customer satisfaction and loyalty, reduce operational costs, and enforce and monitor compliance with regulatory policies and procedures. Our solutions empower customer services operations to "deliver the perfect interaction." Founded in 1990, Jacada operates globally with offices in the Americas, Europe and the Middle East.

Rakuten was founded in 1997 by chairman and CEO Hiroshi Mikitani. Rakuten is Japan's largest online retailer and a leading provider of Internet-based services. The company's business segments and subsidiaries include Rakuten Ichiba (an online shopping mall), Rakuten Auction (online auctions), Rakuten Books (online bookstore), Infoseek (Internet search, Web logs, and job boards), Rakuten Travel, and Rakuten Securities (online trading). The firm's entertainment activities include television broadcasting in Japan and ownership of a professional baseball team. Its financial services unit offers credit cards and consumer loans. Its Fusion Communications subsidiary (acquired in 2007) provides Internet phone service.

Ancestry.Com Inc. operates as an online resource for family history for subscribers worldwide. Its subscribers use the proprietary online platform, digital historical record collection, and technology to research their family histories, build their family trees, collaborate with other subscribers, upload their own records, and publish and share their stories with their families. The company was formerly known as The Generations Network, Inc. and changed its name to Ancestry.com Inc. in July 2009 to better align its corporate identity with the branding of Ancestry.com. Ancestry.Com Inc. was founded in 1983 and is headquartered in Provo, Utah.

SINA is an online media company and MVAS provider in the People’s Republic of China and the global Chinese communities. With a branded network of localized websites targeting Greater China and overseas Chinese, SINA Corporation provides services through five major business lines including SINA.com (online news and content), SINA Mobile (MVAS), SINA Community (Web 2.0-based services and games), SINA.net (search and enterprise services) and SINA E-Commerce (online shopping). Together these business lines provide an array of services including region-focused online portals, MVAS, search and directory, interest-based and community-building channels, free and premium email, blog services, audio and video streaming, game community services, classified listings, fee-based services, e-commerce and enterprise e-solutions. SINA Corporation generates the majority of its revenues from online advertising and MVAS offerings and, to a lesser extent, from search and fee-based services.

AOL Inc. operates as a Web services company that offers a suite of brands and offerings for the worldwide audience. Its business spans online content, products, and services for consumers, publishers, and advertisers. The company produces digital content and sells display advertising. AOL Inc. operates approximately 80 branded and content sites. Its content brands primarily include AOL.com, Moviefone, FanHouse, ParentDish, Asylum, Spinner, DailyFinance, BlackVoices, AOL Latino, PoliticsDaily, Engadget, WalletPop, MapQuest, and Patch. AOL company also provides various consumer applications comprising communications products and services, such as mail, instant messaging, and a suite of mobile offerings. In addition, AOL Inc. operates an advertising network in the United States, which focuses on building content for its consumers, as well as on providing products and services for its advertising and publishing partners. AOL provides its online advertising services on its owned and operated properties, as well as on third-party Web sites. It also offers Internet subscription access services, which serve as a distribution channel for the company's consumer offerings in the United States. In addition, AOL Inc. distributes its properties through agreements with original equipment manufacturers of computers, digital devices, and other consumer electronics, and broadband access providers and mobile carriers; toolbars, widgets, co-branded portals and Web sites, third-party Web sites, and social networks; and search engine marketing and search engine optimization distribution methods. AOL company was formerly known as America Online, Inc. and changed its name to AOL Inc. in 2006. AOL Inc. was founded in 1985 and is headquartered in New York, New York. AOL Inc. operates independently of Time Warner Inc., as of December 04, 2009.

Buzz Media, Inc. was founded in 2005 as Buzznet by chief creative officer Anthony Batt. The buzz surrounding Buzz Media is that this company's Web sites are for diehard music fans. The company's Buzznet.com site differentiates itself from other online communities by having users create their own programming. Members vote (build "buzz") on the interactive content that appears on the front page. Buzz Media cultivates relationships with artists who act as guest bloggers and promote their own work. Launched as a music site, Buzz Media has expanded to include a collection of entertainment sites. It has received funding from Redpoint Ventures and Anthem Venture Partners, both early investors of MySpace.com.

Xinhua Finance was founded in 1999 to meet the growing demand from global and Chinese investors for an open exchange of financial information and analysis. Xinhua Finance is betting that investing in China is more than a yuance-in-a-lifetime opportunity. The company is a leading financial information services provider that distributes news, stock market updates, and ratings services to investors and financial professionals in China. It has 15 regional news bureaus across Asia, Europe, and North America. In addition, the company offers investor relations services through subsidiary China Fortune Public Relations.

The Corporate Library is an independent investment research firm that provides business information focused on corporate boards of directors and officers. It covers more than 5,400 companies, including the largest North American public companies along with many international businesses. The company also offers company reports and risk assessment tools. Nell Minow (chairman and editor) and Robert A.G. Monks founded The Corporate Library in 1999. The company expanded its overseas coverage with the acquisition of GovernanceMetrics International (GMI) in 2010. The Corporate Library and GMI are together owned by Governance Holdings Co.

Formed in 1995, the company traces its roots to director of meteorology Jeff Masters' PhD work at the University of Michigan and takes its name from a Bob Dylan song. Want to know the weather for your upcoming ski vacation or how volcanoes effect climate change? The Weather Underground's wunderground.com Web site won't rain on your parade. The company draws climate data from more than 13,000 personal weather stations worldwide. Features of the site include zip code searches, radar and satellite images, historical weather data, and Webcams showing more than 2,000 locations globally. The Weather Underground also provides updates to newspapers and TV stations and offers weather packages for other Web sites.

Healthline Networks, Inc. was formed in 1999 as YourDoctor.com; it floundered during the dot com bust and eventually resurfaced as Healthline Networks in 2005 with funding from companies such as VantagePoint and Reed Elsevier. Healthline Networks wants to give you a direct connection to health information. The company's Web site uses proprietary semantic taxonomy to match everyday language with medical terms for a more complete look at interconnected topics from diseases and conditions to causes and treatments. In addition to operating its own ad-supported consumer Web site, Healthline powers search, advertising, and content services to a network of publishers, advertisers, health Web sites, and health plans.

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