Mitel Networks Corporation provides integrated
communications solutions and services for business customers
worldwide. It offers Internet protocol based communications
solutions that consist of a combination of telephony
hardware products, such as communications platforms and
desktop devices, and software applications, which integrate
voice, video, and data communications with business
applications and processes. The companyâs product portfolio
comprises a range of appliances for very small or home-based
business; communications platforms and gateways; desktop
devices, such as phones, desktop PC applications, conference
units, and operator consoles; and software applications,
including software that enables specialized functionality,
such as messaging, teleworking, and voice and data
collaboration. It also provides a suite of application
programming interfaces, which allow third parties to
integrate their products and customersâ business systems
with the companyâs solutions. In addition, Mitel Networks
provides planning services that comprise needs assessments,
site surveys, system configuration, network design, and
project management; and implementation services consisting
of Internet protocol-based system and application
implementations, advanced messaging implementations, and
multi-site installations. Further, it offers resource
coordination, project management, contract administration,
performance management, customized applications development,
technical support, long-term systems management, and
training services, as well as network, local, and long
distance services. The company serves hotel chains,
governmental agencies, retail chains, professional services
firms, educational establishments, and healthcare providers
through wholesale distributors, solutions providers,
authorized channel partners, exclusive business partners,
communications services providers, and systems integrators.
Mitel Networks is headquartered in Kanata, Canada.